The full comparison, plan by plan

The Free plan handles up to 20 repairs in progress at once; paid plans, no limit.

Customer, device, services, summary — nothing gets forgotten at the counter.

Interrupted mid-entry? Pick up right where you left off.

The device’s condition photographed at drop-off — proof, not a souvenir.

The customer traces their Android pattern right on the screen.

The session code is stored with the ticket, not on a scrap of paper.

Dedicated fields depending on the device type, carried through to the ticket and invoice.

Charger, cable, case: logged at intake, returned at pickup.

"Cracked screen, scratched case": a dated record of the device’s condition at intake.

Where the device sits in the shop — no more digging around while the customer waits.

The intake summary handed straight to the customer at the counter.

The same summary, straight to the customer’s inbox.

Every ticket has an owner, notified by email when it’s assigned to them.

Four levels to sort what gets tackled first in the shop.

An "Express 6h" billed as an add-on, with the time left shown on the ticket.

Your repairs in columns by status, moved with a simple drag and drop.

From "received" to "returned": every step is tracked, with comments and full history.

Create, rename, and reorder your own repair statuses.

Before you even quote, check off the symptom from a list of common faults you set up yourself ("cracked screen," "won’t charge"...) — no retyping it on every ticket.

Comments visible to your team only, never to the customer.

Document what you find once the device is open.

A technician can pass a ticket to a coworker, who accepts or declines it.

What each person has handled, and when.

Fix a ticket without opening it.

Parts installed get deducted without leaving the repair.

Discount, special case, customer-supplied part: every line amount can be corrected in the summary.

A repair handed off by another pro, with their own end customer.

Goes through the archive first — nothing is ever lost for good.

A printable label per ticket, with tracking number, customer, and QR code — for the device or its file. (Currently for repairs only; not yet available for Stock products.)

Every device gets a record — brand, model, IMEI or serial number — with its full repair history.

Find every device a customer owns, and its history in your shop.

iPhone, iPad, Mac, Watch: imported and refreshed every month — you never type them in. Other brands (Samsung, Xiaomi, Oppo...): manual entry for now, automatic import coming soon.

Brand and model found in two keystrokes.

A device missing from the catalog gets added without leaving the ticket.

Contact info, repair history, quotes, and invoices — all grouped by customer.

Three customer types, three treatments — including subcontractors.

Enter a French SIRET number and the address and company name fill in automatically.

A discount percentage set per partner, applied automatically.

What each customer has brought in, over time.

Dedicated tracking for referral partners.

Bring in your existing file, with a preview before you confirm.

Your customer file, exportable anytime.

Choose which columns show and how wide they are — it’s remembered.

Warns you before the same customer gets created twice.

For ringing up a sale without identifying the customer.

Quotes generated as PDFs, with your contact info, logo, and tax.

The quote goes out straight from the app — no need for your own inbox.

The customer accepts or declines with one click from the email, and can explain why if they decline.

Not sent, awaiting response, accepted, declined: you always know where each quote stands.

The quote automatically pulls in the services from the ticket.

Your entire quote activity as a CSV.

For work that can’t be priced in advance.

Invoices generated as PDFs, in your own colors.

Sent to the customer in one click, with the PDF attached.

Combine several tickets onto a single invoice.

Record a payment, full or partial, right from the list.

What’s still owed, by customer and overall.

Format F-YY-MMNN, no gaps and no duplicates.

Your entire invoice ledger as a CSV.

By number, customer, amount, or date range.

Compliance with French e-invoicing requirements, planned for later in 2026.

Ring up sales and repairs at the counter: cart, payment methods, receipt. Learn more →

Cash, card, bank transfer, check — with change calculated for you.

Scan a product at the counter — no more typing in SKUs by hand.

A grade with its description ("Like new") visible to the customer.

A part promised on a quote can’t be sold to someone else.

Sell a repair part on its own, with its own name ("iPhone 15 screen") and its own price, from the same stock.

Sell hardware (refurbished or new) outside of repairs, with a receipt.

Everything that’s gone through the register, viewable and exportable.

Turn a register receipt into an invoice when the customer asks for one.

Track parts and products, with thresholds and out-of-stock alerts.

In stock, low stock, out of stock: the indicator changes color before it becomes a problem.

Margin calculated automatically, plus a history of every movement (sale, repair, adjustment).

The right fields for each product type, not a one-size-fits-all form.

Every item carries its serial number and photos, visible all the way to the register.

Limeez creates your product references, and can regenerate them in bulk.

You define the logic behind your product codes.

The product pre-fills itself from its code.

Change category, duplicate, or delete several products at once.

Bring in your inventory from a file, with a preview.

Your inventory, exportable in both formats.

Enough data to set your prices without guessing.

Preset prices by device type and fault, so a quote can be priced in one click.

A general price, refined by brand, then by model — you only enter the exceptions.

A hard drive costs the same on any PC; an iPhone screen doesn’t. You choose which when you create the category.

An editable table to fix prices, stock, and names in bulk, with filters and search.

See and edit across every device at once, instead of drilling down category, then brand, then model.

A safety net against a quote priced too low.

Roll out a price increase across an entire range at once.

Your entire pricing grid, both ways.

Your own services, beyond the built-in catalog.

Your own catalog of symptoms, tailored to your trade.

They appear on their own after every sale and every closed repair.

What you owe your customer, with dates and the part involved.

What your supplier owes you on the part — grounds to send it back.

The parts you install most often, ready to select.

Contact info, terms, and history per supplier.

Multiple contacts per supplier.

Sort them by specialty.

What you’ve ordered, received, and paid.

A received purchase feeds straight into your stock.

Pull in a supplier invoice’s line items without retyping them.

An inactive supplier gets filed away without disappearing.

An online space for your customers: repairs, quotes, and invoices, all in one place. Coming soon. Learn more →

A 6-digit code valid for 15 minutes — no password for your customers to manage. Coming soon.

The customer finds their entire history in one place. Coming soon.

The customer grabs their PDFs without having to ask you for them. Coming soon.

A tracking number anyone can check without an account, to see a repair’s status.

Your customers are notified at every step of the repair.

The message lands on the customer’s phone, not in their spam folder. Will require your own SMS provider account — the cost of sending won’t be included in the subscription. Coming soon.

Every step has its own email, which you turn on and write however you like.

Quote with no answer, device never picked up: Limeez follows up for you.

An invitation email sent once the device is returned.

Everything that’s gone out, and what failed: an undelivered message resends in one click.

A chat thread per ticket, between the people who have access to it — technicians and the shop manager, who sees every conversation.

Widgets you show or hide based on what you need.

Tickets received, repairs in progress, customers, revenue.

A ticket trend line and breakdown by status.

The trend, not just the current month.

A widget that only shows what needs to be dealt with today.

No progress for more than 48 hours.

Tickets that are dragging on, broken down by person.

Repairs stuck waiting on logistics, flagged past 5 days.

Finished, just waiting for the customer to come get them.

Ongoing service issues and disputes.

Products that will run out within 14 days at the current rate.

Companies and partners with no activity for more than three months.

What’s sitting idle and costing you money.

Created but never sent to the customer.

Hidden by default, visible in Expert Mode.

How many days between drop-off and pickup.

Detailed breakdowns: revenue, unpaid balances, activity by period.

The number of accounts included in your plan: 5 (1 admin + 4 technicians) for Workshop, 10 (2 admins + 8 technicians) for Business.

Everyone only sees what their role allows.

Create your own roles if the three defaults aren’t enough.

You decide who sees what, screen by screen.

Unlocks sensitive data like revenue with a code, temporarily — invisible to other accounts and to customers.

Add, rename, and reorder your device categories. Learn more →

Pick each category’s icon from a built-in catalog.

Your documents, emails, and customer portal carry your identity, not ours.

Pick your currency; Limeez applies the right taxes for your country.

Pick the language once for the whole shop. More languages and currencies are coming.

Add Limeez to your home screen — it opens just like a real app.

Planned for later in 2026; in the meantime, everything already works on mobile.

All your data in one archive, one file per category, with a guide explaining what’s inside.

A real erasure of your data, not just a deactivation.

GDPR (EU and UK), PIPEDA (Canada), Privacy Act (Australia), CCPA/CPRA (California), LFPDPPP (Mexico).

Deleted customer profiles and repairs stay recoverable — nothing is ever lost for good by mistake.

For the date range and columns of your choice.

An assistant that creates tickets, helps with diagnosis, and answers questions about your business. Coming soon.

At login, a rundown of your day: to-dos, delays, unpaid balances. Coming soon.

Describe the issue in plain language, and the assistant builds the ticket. Coming soon.

Browsable day by day, and deletable whenever you want. Coming soon.

Ask a question right from Limeez, with its history — a real person on the team answers you.

A stuck technician can always ask for help, even if their admin has restricted their access.

The level of support included in your plan (community, email, priority).